Terms And Conditions

EVP provides a Meet and greet, valet parking service. Cars are transferred from an agreed collection point to a car park.. While we make every effort attempt to keep your vehicle within a secure environment; It is in the nature of our service that your car may be placed within a car park that has public access for a short time. Therefore, EVP will not accept NO responsibility for damage caused by third parties during such time EVP cannot accept liability for damage to vehicles or property arising from acts of god, Natural Causes, or any cause or event that is beyond our control, e.g. Mechanical or Electrical Defects.We do use more than 1 car park so when we are full at main car park we can and do move cars to another car park which can put more miles on the clock but usually will not exceed 30 miles

EVP will only accept liability where it is proved to have been caused by , Negligence, Wilful act or default, or breach of a statuary duty. If liability is accepted. Normal rules of Insurance will apply. No liability will be accepted by EVP for items left in the car. This includes other keys attached to a ring. Neither will EVP accept liability for consequential loss pertaining to such items. It is also the client , responsibility to leave the chauffeur with the means of starting the car ( Remotes ) in the event of Battery Failure. The client will indemnify EVP for fines due to the condition or legality of the car. Clients should inspect the car before taking possession, All claims are Null and Void when keys have left our possession. Cars in our possesion will have no more than 30 miles on the clock.

Cars having valet service..if child seat is strapped in we will NOT take the seat out to hoover or clean behind,,because of repercussions in the event of an accident...if you requiring cleaning behind baby seat .The customer must take seat out and put in the boot in readiness for valeter. We will do our best to clean around the child seat if it is left in.

Complaints Procedure

Should your vehicle suffer damage?

Immediately inform the Company’s driver before accepting the vehicle back at the terminal area. Signing for the return of your vehicle will void any claim or any general complaints send to complaints@elitevaletparking.co.uk

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